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[LG TV] No signal, phrase appears on screen

Troubleshooting
No Signal text appears on the TV screen

If "No signal" or "Not supported in current mode" appears when you turn on the TV and you are unable to watch TV, please check.

Make sure the external device that receives the broadcast is turned off. (EX Set-top box)

1. Make sure the set-top box has a white or green light for both Power and Internet.

2. If the red light is on, press the set-top box power to turn on the set-top box to resolve the issue.

All lights on the set-top box are solid white

Press the External Input button External Input button on the remote control to check the external input status.

External Input Button External Input button Each time you press the External Input button, the selection window moves to the right.

1. If you are watching TV with a set-top box, external inputs must be set up on that set-top box.

2. If you have another device connected, it should be selected.

Press the External Input button on your TV to toggle the external input.

 

3. Make sure the cable from your set-top box is unplugged.
Location of the HDMI cable connected to your TV.

Location of the HDMI cable connected to your TV

Location of the HDMI cable connected to the TV.

Location of the HDMI cable connected to the TV

4. Reset the set-top box by unplugging and plugging the set-top box's power cord.


If the 'No Signal' screen still persists, please contact LG Electronics customer service for assistance.

This guide was created for all models, so the images or content may be different from your product.

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