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Troubleshooting
USB port does not seem to work.

■ Symptom - USB port does not detect devices.■ Checkpoint - Check if devices are connected with A-B type USB 3.0 cable.■ How to fix - Use A-B type USB 3.0 cable provided to connect PC and monitor. USB 2.0 cable cannot be used an alternative...
Repair
[LG monitor] Let’s find out how to use the LG Calibration Studio for the purpose of monitor calibration

LG Calibration Studio is a program provided for calibrating the LG monitor.➔ The brightness, color temperature, gamma, and color gamut of the monitor arecalibrated hardware-wise to be outputted as the value desired by the user.Try this-----...
Troubleshooting
[LG UltraGear monitor] Let’s see how to use LG’s UltraGear Control Center

LG’s UltraGear™ Control Center is an application that helps you control thelighting of the LG UltraGear monitors with ease.Try this--------How to use LG UltraGear™ Control Center1. Double click the background icon.2. From the right bottom o...
Troubleshooting
[LG Monitor] I am using the monitor with a built-in TV tuner, and the TV screen is not clear.

If the HDMI cable connection is bad or set-top box broadcasting signal is weak,then the screen display can freeze, flicker, get cut or broken and so on.In this case, ask the service provider and check the broadcasting signals[Wired, Cable, ...
Repair
[LG Monitor] When returning from the PC power saving mode or booting the PC, I have to press the monitor power button to display the screen

Check if the monitor model supports the power saving circuit [DPM Circuit].Check if the cable used to connect an external deice is the one provided from LGElectronics.Power saving circuit [DPM circuit]In standby [Stand-by / Suspend Mode], i...
Troubleshooting
Images or music and videos cannot be viewed or played with a USB port.

■ Symptom - Images or music and video cannot be viewed or playedwith a USB port.■ How to fix - USB port is a hub, and does not provide image viewing or music/video playingfeature. keyboards, mouse, and USB storages can be connected to a USB...

Manuals & Documents

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Owner’s Manual

English

11/16/2023 5,096K

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Software & Drivers

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[Mac OS] OnScreen Control - version 6.15

Mac_OSC_6.15.zip

04/30/2024 72,991K
Reference

Reference

[Mac OS] OnScreen Control - version 6.15
OnScreen Control is an application used to manage a single monitor or a group of monitor with useful features such as Monitor Control, My Display Presets and Screen Split. OnScreen Control displays all connected LG monitor information. This software is compatible with LG monitors only.

Note:

- OnScreen Control can support up to 4 monitors.

- Depending on the connected monitor, supported menu may vary.

Version : 6.15

Supported OS : macOS 13, macOS 14

*Note: The Monitor Software Update feature of the OnScreen Control is not supported for following models from 1st June 2021.

- 38WK95C, 27UK670, 27BK67U, 32GK850F, 32UK750, 27GL850, 27QN880, 34GN850,

35WN75C, 35BN75C, 35WN73A, 27UK670, 24QP750, 34GN73A, 32GP850, 27GP850,

34WP85C, 34WP88C, 32UP55, 35WN75CN

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[Windows] OnScreen Control - version 9.11

Win_OSC_9.11.zip

03/08/2024 348,017K
Reference

Reference

[Windows] OnScreen Control - version 9.11
OnScreen Control is an application to enable easy control of the monitor connected to a PC. Screen Split , Monitor Setting, and My Application Presets and other menus let the user control screen split layout and monitor display settings as well as the monitor picture mode for each application. OnScreen Control is enabled only when a monitor from LG Electronics is connected, with information of the connected display shown on the list of monitors.

Note:

- OnScreen Control supports connection of up to 4 monitors.

- Depending on the connected monitor, supported menu may vary.

Version : 9.11

Supported OS : Windows 10, Windows 11

*Note: The Monitor Software Update feature of the OnScreen Control is not supported for following models from 1st June 2021.

- 38WK95C, 27UK670, 27BK67U, 32GK850F, 32UK750, 27GL850, 27QN880, 34GN850,

35WN75C, 35BN75C, 35WN73A, 27UK670, 24QP750, 34GN73A, 32GP850, 27GP850,

34WP85C, 34WP88C, 32UP55, 35WN75CN
Software Guide (Windows, Mac)

Software_Guide_20190402.pdf

11/14/2022 87,191K
Reference

Reference

SOFTWARE GUIDE (Windows, Mac)
- Provides a software installation and usage guide that your monitor supports.

- For information on the drivers and software supported by the model, see the owner’s manual.

The document provides a guide to the software below.

1) OnScreen Control

Software provided so that the key features of your monitor can be operated in the PC environment, including spilt screen and the setting of picture modes for each software program.

2) Dual Controller

Sharing a mouse and a keyboard between PCs connected to the same network; transferring files.

3) True Color Pro (Monitor Color Calibration Software)

Calibrates the monitor’s color output using the hardware calibration function.

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